Privacy Policy
Last Updated: August 2026
SUHAMU Virgin Coconut Oil (“SUHAMU”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or place an order.
1. Information We Collect
We may collect information such as:
Your name
Phone number
Email address
Delivery or location information
Products you order or enquire about
Information you provide through our contact or order forms
Website usage information, such as cookies, where applicable
We only seek information that is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
We may use your information to:
Process and deliver your orders
Respond to enquiries and customer requests
Communicate with you about your orders
Provide customer support
Improve our products, services and website
Send promotional information where you have agreed to receive it
Meet applicable legal and regulatory obligations
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected.
3. Sharing Your Information
We may share relevant information with trusted service providers where necessary to provide our services, such as delivery, payment, website hosting or technical support.
We do not sell your personal information to third parties.
Where personal information is shared, we take reasonable steps to ensure that it is handled securely and appropriately.
4. Cookies
Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your experience.
Where required, we will provide appropriate information and choices regarding cookies.
5. Protecting Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
6. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, providing services, resolving disputes and meeting legal obligations.
When information is no longer required, we will take reasonable steps to securely delete or anonymize it.
7. Your Privacy Rights
Under applicable Kenyan data protection law, you may have rights including the right to:
Be informed about how your personal information is used
Request access to your personal information
Request correction of inaccurate or misleading information
Object to certain processing of your personal information
Request deletion of personal information where applicable
Exercise other rights provided under applicable data protection law
Kenya's Data Protection Act provides data subjects with rights including being informed, accessing their data, objecting to processing, and requesting correction of false or misleading information.
8. Marketing Communications
If you choose to receive promotional communications from SUHAMU, we may contact you about products, offers, new services or other relevant updates.
You may request to stop receiving marketing communications at any time.
9. Third-Party Websites
Our website may contain links to third-party websites or services. SUHAMU is not responsible for the privacy practices of websites that we do not control.
We encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent or authorization where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact SUHAMU Virgin Coconut Oil through the contact details provided on our website.
Email: suhamuvirgincoconutoil@gmail.com
SUHAMU Virgin Coconut Oil
Pure. Natural. Sustainable.
This Privacy Policy is intended as a practical website privacy notice and should be reviewed against SUHAMU's actual data practices and, where appropriate, by a qualified Kenyan data-protection professional before publication.